Facilitating Implicit Emotion Regulation in Online News Commenting—An Experimental Vignette Study

IF 1 4区计算机科学 Q3 COMPUTER SCIENCE, CYBERNETICS Interacting with Computers Pub Date : 2023-01-01 DOI:10.1093/iwc/iwad010

Aleksi H Syrjämäki;Mirja Ilves;Joel Kiskola;Anna Rantasila;Poika Isokoski;Thomas Olsson;Veikko Surakka

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Abstract

An online experiment investigated the perceived effects of a user interface (UI) intervention aiming to support online news commenters' emotion regulation. By describing the comment's tone to the user, the expected effect was activation of the implicit emotion regulation process of affect labeling (i.e. naming emotions). The perceived emotion- and behavior-related effects of the labeling intervention were investigated using the experimental vignette methodology. Participants read a vignette describing the behavior of an uncivil commenter and assessed the commenter's probable responses to the labeling intervention or a control intervention shown in the UI. The results showed that, when compared to a control condition, the labeling intervention was assessed to evoke positive emotions and to result in mitigation of uncivil behavior. This suggests that UI solutions that support emotion regulation are a promising approach to reducing uncivil comments that users might afterward regret, and hence potentially improving the quality of online discussions.

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促进网络新闻评论中的内隐情绪调节——一项实验研究

一项在线实验调查了旨在支持在线新闻评论者情绪调节的用户界面干预的感知效果。通过向用户描述评论的语气，预期效果是激活情感标签（即命名情绪）的隐性情绪调节过程。使用实验渐晕法研究了标签干预的感知情绪和行为相关效应。参与者阅读了一个描述不文明评论者行为的小插曲，并评估了评论者对UI中显示的标签干预或控制干预的可能反应。结果表明，与对照条件相比，标签干预被评估为唤起积极情绪并减轻不文明行为。这表明，支持情绪调节的UI解决方案是一种很有前途的方法，可以减少用户事后可能后悔的不文明评论，从而有可能提高在线讨论的质量。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Interacting with Computers 工程技术-计算机：控制论

CiteScore

2.70

自引率

0.00%

发文量

审稿时长

>12 weeks

期刊介绍： Interacting with Computers: The Interdisciplinary Journal of Human-Computer Interaction, is an official publication of BCS, The Chartered Institute for IT and the Interaction Specialist Group . Interacting with Computers (IwC) was launched in 1987 by interaction to provide access to the results of research in the field of Human-Computer Interaction (HCI) - an increasingly crucial discipline within the Computer, Information, and Design Sciences. Now one of the most highly rated journals in the field, IwC has a strong and growing Impact Factor, and a high ranking and excellent indices (h-index, SNIP, SJR).