Why you leave and what can we do? The roles of job burnout and vocational skill in hotel internships

IF 4.8 2区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH Journal of Hospitality Leisure Sport & Tourism Education Pub Date : 2023-06-01 DOI:10.1016/j.jhlste.2023.100424
Bo Xing , Dingding Xie , Shihan Li , Qingsheng Wang
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引用次数: 1

Abstract

The study takes hotel interns in China as the research object and explores the influence mechanism of occupational stigma on hotel interns' turnover intention by introducing vocational skill and job burnout. After statistical analysis of questionnaire data by constructing SEM and calculating by SPSS 26.0 and AMOS 24.0, the study finds that the occupational stigma influences hotel interns' turnover intention through the mediating effect of job burnout. In addition, the vocational skill of hotel interns can negatively moderate the relationship between occupational stigma and job burnout, thus indirectly affecting the turnover intention of hotel interns. For the university, to help students establish correct major and professional view can effectively reverse graduates' negative stereotypes about the hotel job and establish industry confidence. On the other hand, the university also needs to establish a dynamic and innovative curriculum system and talent training mode based on the industry demand through school-enterprise cooperation to reduce the job burnout by improving their vocational skill. This study not only reveals one of the mechanisms of hotel interns’ turnover intention and career choice, but also provides management references for the training of hotel management professionals in universities and the retention of excellent talents in hospitality industry.

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你为什么离开,我们能做什么?职业倦怠与职业技能在酒店实习中的作用
本研究以中国酒店实习生为研究对象,通过引入职业技能和职业倦怠,探讨职业污名对酒店实习生离职意愿的影响机制。通过构建SEM对问卷数据进行统计分析,并用SPSS 26.0和AMOS 24.0进行计算,发现职业污名通过职业倦怠的中介作用影响酒店实习生的离职意愿。此外,酒店实习生的职业技能可以负向调节职业污名与工作倦怠之间的关系,从而间接影响酒店实习生的离职意愿。对于大学来说,帮助学生树立正确的专业观和职业观,可以有效扭转毕业生对酒店工作的负面刻板印象,树立行业信心。另一方面,学校还需要通过校企合作,建立一个基于行业需求的动态创新的课程体系和人才培养模式,通过提高职业技能来减少职业倦怠。本研究不仅揭示了酒店实习生离职意愿和职业选择的机制之一,而且为高校酒店管理专业人才的培养和酒店业优秀人才的留住提供了管理参考。
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来源期刊
CiteScore
8.10
自引率
10.80%
发文量
41
审稿时长
42 days
期刊介绍: The Journal of Hospitality, Leisure, Sport and Tourism Education (JoHLSTE) is the leading international, peer-reviewed educational journal for this subject grouping. Its aims are to: a) Promote, enhance and disseminate research, good practice and innovation in all aspects of higher education in Hospitality, Leisure, Sport and Tourism and Events to its prime audience including teachers, researchers, employers, and policy makers. b) Encourage greater understanding, links and collaboration across its constituent fields. JoHLSTE is designed to have maximum impact through it being available on-line, fully archived and peer-reviewed. JoHLSTE is divided into seven sections: Editorial; Academic Papers; Practice Papers, Perspectives, Comments and Rejoinders, Research Notes and Reports and Education Resource Reviews.
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