Sense of belonging predicts perceived helpfulness in online peer help-giving interactions

IF 6.4 1区教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH Internet and Higher Education Pub Date : 2023-04-01 DOI:10.1016/j.iheduc.2022.100901

Amos Jeng, Nigel Bosch, Michelle Perry

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Abstract

The present study explored how students' sense of belonging and demographic background may predict what one finds helpful in replies to requests for help posted to an online college course discussion forum. We surveyed college students enrolled in an introductory statistics course on their sense of belonging to their course community, as well as how helpful they found 20 examples of replies to requests for help posted to a statistics course discussion forum. We found that students reporting lower belonging to their course community judged help-giving replies to be, on average, less helpful for their learning, when compared to those reporting higher belonging to their course community. Additionally, students reporting lower belonging to their course community had a greater likelihood of mentioning social support as a criterion for effective peer help-giving. These findings point to the importance of exploring how help-giving replies can be structured to attend to the learning needs of students who may feel alienated in classroom environments.

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归属感预测在线同伴帮助互动中感知到的帮助

本研究探讨了学生的归属感和人口背景如何预测人们在回复在线大学课程讨论论坛上发布的求助请求时会发现什么是有用的。我们调查了参加统计学入门课程的大学生，了解他们对课程社区的归属感，以及他们在统计学课程讨论论坛上发现的20个回复求助请求的例子的帮助程度。我们发现，与那些对课程社区归属感较高的学生相比，报告对课程社区的归属感较低的学生认为，平均而言，给予帮助的回复对他们的学习帮助较小。此外，报告属于课程社区的学生更有可能将社会支持作为有效同伴帮助的标准。这些发现表明，探索如何构建帮助回复的结构，以满足那些在课堂环境中可能感到疏远的学生的学习需求，具有重要意义。

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来源期刊

Internet and Higher Education EDUCATION & EDUCATIONAL RESEARCH-

CiteScore

19.30

自引率

4.70%

发文量

审稿时长

40 days

期刊介绍： The Internet and Higher Education is a quarterly peer-reviewed journal focused on contemporary issues and future trends in online learning, teaching, and administration within post-secondary education. It welcomes contributions from diverse academic disciplines worldwide and provides a platform for theory papers, research studies, critical essays, editorials, reviews, case studies, and social commentary.