What matters to store Brand Equity? An approach to Spanish large retailing in a downturn context

Cristina Calvo-Porral , Valentín-Alejandro Martinez-Fernández , Oscar Juanatey-Boga , Jean-Pierre Lévy-Mangín
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引用次数: 29

Abstract

Store brands account for 41% of the Spanish market share in 2011, and a further increase is expected in next years due to economic crisis, which makes up an increasingly competitive market with great research interest. In this context, our study aims to analyze which variables have a relevant influence on store Brand Equity from the consumers’ standpoint in the current downturn context, providing an empirical research on the Spanish large retailing. We carried out an on-line questionnaire to customers of store brands residing in Spain, obtaining a total amount of 362 valid responses regarding the Spanish large retailers Mercadona, Dia, Eroski, Carrefour and El Corte Inglés. Then, the analysis was performed by Structural Equation Modeling (SEM). Results obtained suggest that store commercial image has the higher influence on both store brand perceived quality and store brand awareness, and in relation with the sources of store Brand Equity, the dimension store brand awareness shows the greater influence on the formation of store Brand Equity. This study is of great interest for large retailers who wish to increase their store brands’ value proposition to the marketplace, especially during economic downturns.

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什么对门店品牌资产至关重要?在经济低迷的背景下,对西班牙大型零售业的一种方法
商店品牌在2011年占西班牙市场份额的41%,由于经济危机,预计未来几年将进一步增加,这构成了一个竞争日益激烈的市场,具有很大的研究兴趣。在此背景下,我们的研究旨在分析在当前经济低迷的背景下,从消费者的角度分析哪些变量对商店品牌资产有相关的影响,为西班牙大型零售业提供实证研究。我们对居住在西班牙的商店品牌的顾客进行了在线问卷调查,获得了362份关于西班牙大型零售商梅尔卡多纳、迪亚、埃罗斯基、家乐福和El Corte inglsamus的有效回复。然后利用结构方程模型(SEM)进行分析。结果表明,商店商业形象对商店品牌感知质量和商店品牌意识的影响都较高,并且在商店品牌资产来源方面,商店品牌意识维度对商店品牌资产形成的影响更大。这项研究对那些希望增加其商店品牌对市场的价值主张的大型零售商非常有兴趣,特别是在经济衰退期间。
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