Benchmarking as a tool for the development of "green" technologies in the water supply and sanitation enterprise

Abstract

The study presents the features and principles specific to the implementation of benchmarking for water supply and sewerage enterprises. Benchmarking is an assessment and control tool that allows enterprises to improve their activities in the field of environmental management, which will make it possible to reduce the environmental burden on the region and increase the environmental safety indicators of the region. The authors of the article developed an algorithm for implementing the principles of benchmarking in the activities of enterprises, which will improve both the quality of services and increase the efficiency of its work. The principles and technologies of water supply used in St. Petersburg and the Sultanate of Oman identifying problematic aspects of water management and key indicators that reflect the effectiveness of processes are presented. A comparative analysis of the key indicators of water supply in the Russian Federation (on the example of the city of St. Petersburg) and the Sultanate of Oman (on the example of the capital city of Muscat) was carried out. The key areas for improving activities were identified.