Hostage Negotiators: Managing Psychological Stress

Steven C. Norton, M. Petz
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引用次数: 10

Abstract

Hostage negotiation is a complex and intense process. A variety of psychological stressors affect all members of the negotiation team. These stressors range from interactions with hostile and threatening hostage takers to the extended time span of some negotiations. Psychological stress can decrease the abilities of negotiators and potentially have a negative impact on the process of negotiations. This article is a review of the various stressors hostage negotiators may face and will describe stress management techniques specific to hostage negotiation. It is hoped this review and recommendations will increase the effectiveness of negotiations.
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人质谈判者:管理心理压力
人质谈判是一个复杂而紧张的过程。各种心理压力因素影响着谈判团队的所有成员。这些压力源包括与怀有敌意和威胁的劫持者的互动,以及一些谈判的延长时间。心理压力会降低谈判者的能力,并对谈判过程产生潜在的负面影响。本文回顾了人质谈判者可能面临的各种压力源,并将描述人质谈判中特定的压力管理技术。希望这次审查和各项建议将提高谈判的效力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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