{"title":"Tourist’ expectation and satisfaction towards pedestrian networks in the historical district of Kuala Lumpur, Malaysia","authors":"Mahsa Mansouri, Norsidah Ujang","doi":"10.1080/10225706.2016.1185639","DOIUrl":null,"url":null,"abstract":"ABSTRACT Despite urban designers attempt to advocate walking in urban areas by upgrading the walking environment, there has been very little research done to corroborate this claim. More studies are required to investigate the connection between the walking environment and actual walking experience particularly in the context of Asian cities. This study discusses the effects of pedestrian accessibility, connectivity and continuity on tourists’ walking experience based on their expectations and satisfaction of the pedestrian networks. The study focused on the historical district of Kuala Lumpur, Malaysia. Data were gathered from questionnaire survey conducted with 330 respondents, who were tourists walking in the area. The study demonstrated that tourists’ expectations on the spatial characteristics of walkways in terms of accessibility, connectivity and continuity were greater than their satisfaction. The tourists’ satisfaction relates strongly to diverse street usages and activities. The findings of the study will be a useful reference for planners and urban designers in providing walkable places to support urban tourism activities.","PeriodicalId":44260,"journal":{"name":"Asian Geographer","volume":"33 1","pages":"35 - 55"},"PeriodicalIF":1.8000,"publicationDate":"2016-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10225706.2016.1185639","citationCount":"25","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asian Geographer","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10225706.2016.1185639","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"GEOGRAPHY","Score":null,"Total":0}
引用次数: 25
Abstract
ABSTRACT Despite urban designers attempt to advocate walking in urban areas by upgrading the walking environment, there has been very little research done to corroborate this claim. More studies are required to investigate the connection between the walking environment and actual walking experience particularly in the context of Asian cities. This study discusses the effects of pedestrian accessibility, connectivity and continuity on tourists’ walking experience based on their expectations and satisfaction of the pedestrian networks. The study focused on the historical district of Kuala Lumpur, Malaysia. Data were gathered from questionnaire survey conducted with 330 respondents, who were tourists walking in the area. The study demonstrated that tourists’ expectations on the spatial characteristics of walkways in terms of accessibility, connectivity and continuity were greater than their satisfaction. The tourists’ satisfaction relates strongly to diverse street usages and activities. The findings of the study will be a useful reference for planners and urban designers in providing walkable places to support urban tourism activities.
期刊介绍:
Asian Geographer disseminates knowledge about geographical problems and issues focusing on Asia and the Pacific Rim. Papers dealing with other regions should have a linkage to Asia and the Pacific Rim. Original and timely articles dealing with any field of physical or human geographical inquiries and methodologies will be considered for publication. We welcome, for example, submissions on people-environment interactions, urban and regional development, transport and large infrastructure, migration, natural disasters and their management, environment and energy issues. While the focus of the journal is placed on original research articles, review papers as well as viewpoints and research notes under the category of “Asian Geography in Brief” are also considered. Review papers should critically and constructively analyse the current state of understanding on geographical and planning topics in Asia. The ‘Asian Geography in Brief’ section welcomes submissions of applied geographical and planning research about Asia. The section aims to showcase (1) the diverse geography and planning of Asia; and (2) the diverse geographical and planning research about Asia. The journal will also publish special issues on particular themes or areas. Book reviews can be included from time to time.