Be yourself or adapt yourself? Authenticity, self-monitoring, behavioural integrity, and trust

IF 1.9 Q3 MANAGEMENT Journal of Trust Research Pub Date : 2022-01-02 DOI:10.1080/21515581.2022.2093211
Brenda Nguyen, H. Leroy, C. Gill, T. Simons
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引用次数: 1

Abstract

Prior work has offered good arguments to trust both authentic and self-monitoring individuals, yet these two constructs have been described as incompatible and even opposite. This tension raises the question of which strategy will best build trust: Be yourself or adapt yourself? Informed by theory on private and public selves at work, this paper argues that both self-monitoring and authenticity behaviours foster trust, but only when not accompanied by the other behaviour. While actors can combine authenticity and self-monitoring in their self-concept, observers see this combination as lacking behavioural integrity (i.e. word-deed misalignment), thus reducing trust. We test these relationships in a time-lagged, multi-source survey study with project teams. Our results support the hypothesis and demonstrate that behavioural integrity mediates the interaction between authenticity and self-monitoring on perceptions of trust. We discuss the implications of our findings for the development and implementation of effective trust-building strategies.
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做自己还是适应自己?真实性,自我监督,行为正直和信任
先前的研究为信任真实个体和自我监控个体提供了很好的论据,但这两种结构被描述为不相容甚至相反。这种紧张关系提出了一个问题:哪种策略最能建立信任:做自己还是适应自己?根据工作中的私人和公共自我理论,本文认为自我监控和真实性行为都能促进信任,但只有在没有其他行为伴随的情况下。虽然行动者可以在自我概念中结合真实性和自我监督,但观察者认为这种结合缺乏行为完整性(即言行不一致),从而降低了信任。我们在项目团队的时间滞后、多源调查研究中测试了这些关系。我们的研究结果支持了这一假设,并表明行为完整性在真实性和自我监控对信任感知的相互作用中起中介作用。我们讨论了我们的研究结果对制定和实施有效的建立信任战略的影响。
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来源期刊
CiteScore
2.60
自引率
42.90%
发文量
9
期刊介绍: As an inter-disciplinary and cross-cultural journal dedicated to advancing a cross-level, context-rich, process-oriented, and practice-relevant journal, JTR provides a focal point for an open dialogue and debate between diverse researchers, thus enhancing the understanding of trust in general and trust-related management in particular, especially in its organizational and social context in the broadest sense. Through both theoretical development and empirical investigation, JTR seeks to open the "black-box" of trust in various contexts.
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