Performance measurement indicators influential to the espousal of cyber-physical systems for facilities management – a Delphi approach

IF 3.1 Q2 CONSTRUCTION & BUILDING TECHNOLOGY Construction Innovation-England Pub Date : 2023-03-21 DOI:10.1108/ci-09-2022-0230
M. Ikuabe, C. Aigbavboa, C. Anumba, Ayodeji Emmanuel Oke
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引用次数: 1

Abstract

Purpose The quest for improved facilities management (FM) delivery is receiving immense focus through the incorporation of innovative technologies such as cyber-physical systems (CPS). The system’s high computational capabilities can aid in the abatement of some of the challenges plaguing FM functions. However, the requisite ingredients for the uptake of the system for FM have still not gained scholarly attention. Because performance measurement is a vital index in determining the outcome of FM methods, this study aims to investigate the influence of performance measurement indicators that are influential to the uptake of CPS for delivering FM functions. Design/methodology/approach A qualitative technique was adopted using the Delphi technique. The panel of experts for the study was selected through a well-defined process based on stipulated criteria. The experts gave their opinions in two rounds before consensus was attained on the identified performance measurement indicators, whereas methods of data analysis were measures of central tendency, inter-quartile deviation and Mann–Whitney U test. Findings Results from this study showed that 11 of the performance indicators were of very high significance in the determination of the uptake of CPS for FM functions, whereas 5 of the indicators were proven to be of high significance. Furthermore, there was no statistical difference in the opinions of the experts based on their affiliation with academic institutions and professional practice. Practical implications The findings of this study contribute practically by aiding policymakers, facility managers and relevant stakeholders with the vital knowledge of delivery mandates for efficient FM services that can spur the uptake of digital technologies such as CPS. Originality/value This study contributes to the body of knowledge as it unveils a roadmap of the expected performance output and its accompanying evaluation that would drive the adoption of a promising technology such as CPS in the delivery of FM tasks.
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影响设施管理的网络物理系统支持的绩效测量指标-德尔菲方法
通过整合创新技术,如网络物理系统(CPS),对改善设施管理(FM)交付的追求受到了极大的关注。该系统的高计算能力可以帮助减少困扰FM功能的一些挑战。然而,吸收FM系统的必要成分仍然没有得到学术界的关注。由于绩效测量是决定调频方法结果的重要指标,本研究旨在调查影响CPS交付调频功能的绩效测量指标的影响。设计/方法学/方法采用德尔菲法进行定性分析。这项研究的专家小组是根据规定的标准通过一个明确的程序选出的。专家们在确定的绩效衡量指标达成共识之前进行了两轮意见征询,而数据分析的方法是集中趋势、四分位数间偏差和Mann-Whitney U检验。研究结果表明,11个性能指标在测定FM功能对CPS的吸收方面具有非常重要的意义,而5个指标被证明具有高度重要意义。此外,专家的意见在学术机构隶属关系和专业实践方面没有统计学差异。实际意义本研究的结果通过帮助政策制定者、设施管理者和相关利益相关者了解高效FM服务的交付任务,从而促进诸如CPS等数字技术的采用,做出了实际贡献。原创性/价值这项研究为知识体系做出了贡献,因为它揭示了预期绩效输出的路线图及其伴随的评估,这将推动在FM任务交付中采用有前途的技术,如CPS。
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来源期刊
Construction Innovation-England
Construction Innovation-England CONSTRUCTION & BUILDING TECHNOLOGY-
CiteScore
7.10
自引率
12.10%
发文量
71
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