User involvement, organisational sub‐cultures and development trajectory

Q2 Computer Science Journal of Systems and Information Technology Pub Date : 1999-03-01 DOI:10.1108/13287269980000741

P. Beynon-Davies, D. Tudhope, H. Mackay

引用次数: 1

Abstract

In this paper we discuss some of the particular features of user involvement in information systems (IS) development projects with reference to the idea of the trajectory of development being a political/cultural process. The main aim is to attempt to supply more depth to an understanding of the pragmatics of user involvement in IS development projects. We illustrate how in one particular project, differences in organisational sub‐cultures, and in particular the way in which the technology was ‘framed’, led to differences in the way in which an information system was conceived. These differences, in turn, contributed to elements of organisational conflict between stakeholder groups over the future trajectory of the IS development. We conclude with a critique of some generally held assumptions concerning user involvement.

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用户参与、组织亚文化和发展轨迹

在本文中，我们讨论了用户参与信息系统(IS)开发项目的一些特殊特征，参考了发展轨迹是一个政治/文化过程的想法。主要目的是试图提供更深入的理解用户参与信息系统开发项目的语用学。我们说明了在一个特定的项目中，组织亚文化的差异，特别是技术“框架”的方式，是如何导致信息系统构思方式的差异的。这些差异反过来又促成了利益相关者群体之间在信息系统发展的未来轨迹上的组织冲突。最后，我们对一些关于用户参与的普遍假设进行了批评。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Systems and Information Technology Computer Science-Computer Science (all)

CiteScore

4.40

自引率

0.00%

发文量

期刊介绍： The Journal provides an avenue for scholarly work that researches systems thinking applications, information systems, electronic business, data analytics, information sciences, information management, business intelligence, and complex adaptive systems in the application domains of the business environment, health, the built environment, cultural settings, and the natural environment. Papers examine the wider implications of the systems or technology being researched. This means papers consider aspects such as social and organisational relevance, business value, cognitive implications, social implications, impact on individuals or community perspectives, and the development of solutions, rather than focusing solely on the technology. The Journal of Systems and Information Technology is open to a wide range of research methodologies and paper styles including case studies, surveys, experiments, review papers, design science, design thinking and both theoretical and methodological papers. The focus of the journal will be to publish work that fits into the following broad areas of research: Behavioural Information Systems and Human-Computer Interaction, Data Analytics, Data, Information and Security, E-Business, Intelligent Systems and Applications, Logistics and Supply Chain Management/Optimisation, Social Media Analysis, Technology Enhanced Learning.