Impact of Training and Development on Employees Performance in Bosnia And Herzegovina

Abstract

Companies today are forced to compete and to act professionally in those harsh times, so it is very important to have right employees for better company`s rating. It is crucial that staff needs to have better knowledge, skills and competencies. More and more companies are acknowledging Human Resources (training and development) as their main key for success and bigger focus is on employee – customer relation. Main objective of this study was to find out impact of training and development on employee‘s performance and Bosnia and Herzegovina was taken as an example. This study was back grounded by the two different questionnaires one for the employees and one for the managers or owners of the companies. Results revealed that there is a huge impact on employees performance when it comes to the training programs and employees are fully aware that training programs give them better knowledge, improved skills and ideas for future career paths. Keywords: training, development, human resource management