Applying the technology acceptance model to the introduction of mobile healthcare information systems

Abstract

This study presents an extended technology acceptance model (TAM) for exploring the factors that affect users’ intention to employ mobile healthcare information systems. This study aims at exploring the utilisation of mobile phones in healthcare environments and investigating the expectations and intentions regarding the implementation of mobile healthcare information systems in Jordan. Therefore, a questionnaire was designed using a Likert-scale method. The questionnaire was distributed through convenience sampling. The proposed model was empirically tested using data collected from a survey of 25 questions. Through this survey, 450 questionnaires were distributed and 366 ones were returned, or about (81.3%) were valid for analysis. The partial least squares (PLS) structural equation analysis (Ringle et al., 2005) was used to evaluate the causal model. The researchers find that the perceived ease of use has the most significant influence on the respondents’ behavioural intention to use mobile healthcare information systems. This study provides quantified indicators about mobile healthcare information systems and suggests a model that might help in understanding mobile healthcare information systems environment in Jordan.