{"title":"Consultant selection for quality management using VIKOR method under fuzzy environment","authors":"G. Kabir","doi":"10.1504/IJMCDM.2014.060423","DOIUrl":null,"url":null,"abstract":"Meditating entities such as consultants can play an important role in successful total quality management (TQM) programme implementation and helps the organisations to attain competitive advantage. In general, many factors affect the appropriate consultant selection problem which adheres to uncertain and imprecise data, and usually several people from different functional areas of the company are involved in this process. In this paper, an improved and more effective TQM consultant selection model has been developed through integrating VIKOR method with fuzzy set theory. Linguistic ratings are expressed in trapezoidal fuzzy numbers to assess the ratings and weights for these factors. A numerical example is proposed to illustrate an application of the proposed model.","PeriodicalId":38183,"journal":{"name":"International Journal of Multicriteria Decision Making","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2014-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/IJMCDM.2014.060423","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Multicriteria Decision Making","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/IJMCDM.2014.060423","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 7
Abstract
Meditating entities such as consultants can play an important role in successful total quality management (TQM) programme implementation and helps the organisations to attain competitive advantage. In general, many factors affect the appropriate consultant selection problem which adheres to uncertain and imprecise data, and usually several people from different functional areas of the company are involved in this process. In this paper, an improved and more effective TQM consultant selection model has been developed through integrating VIKOR method with fuzzy set theory. Linguistic ratings are expressed in trapezoidal fuzzy numbers to assess the ratings and weights for these factors. A numerical example is proposed to illustrate an application of the proposed model.
期刊介绍：
IJMCDM is a scholarly journal that publishes high quality research contributing to the theory and practice of decision making in ill-structured problems involving multiple criteria, goals and objectives. The journal publishes papers concerning all aspects of multicriteria decision making (MCDM), including theoretical studies, empirical investigations, comparisons and real-world applications. Papers exploring the connections with other disciplines in operations research and management science are particularly welcome. Topics covered include: -Artificial intelligence, evolutionary computation, soft computing in MCDM -Conjoint/performance measurement -Decision making under uncertainty -Disaggregation analysis, preference learning/elicitation -Group decision making, multicriteria games -Multi-attribute utility/value theory -Multi-criteria decision support systems and knowledge-based systems -Multi-objective mathematical programming -Outranking relations theory -Preference modelling -Problem structuring with multiple criteria -Risk analysis/modelling, sensitivity/robustness analysis -Social choice models -Theoretical foundations of MCDM, rough set theory -Innovative applied research in relevant fields
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