A scale for measuring member commitment and integration in fitness services

Q4 Business, Management and Accounting International Journal of Sport Management and Marketing Pub Date : 2020-01-01 DOI:10.1504/IJSMM.2020.10037968
Dimitri Koutsoubakis
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引用次数: 1

Abstract

This study assesses the reliability and validity of an instrument adapted from the domain of student attrition in higher-education research, for implementation in the field of fitness services management. The study was conducted at a commercial fitness facility based in Dubai, UAE, and comprised 184 subjects. A questionnaire was created by adapting a model with extensive research support in the field of student attrition studies; modifications were based on Delphi technique and subject interviews. Items were measured on a 5-point Likert scale, and the data set was subjected to exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). Four factors emerged: goal commitment; institutional commitment; social integration; institutional integration. CFA fit indices indicated good model fit, and all factors had strong Cronbach alpha coefficients. The instrument displayed robust psychometric properties/factor-loading invariance, and can be used to measure commitment and integration constructs in commercial fitness-club settings.
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一种衡量会员对健身服务的承诺和整合程度的量表
本研究评估了高等教育研究中学生流失领域的一种工具的信度和效度,用于健身服务管理领域的实施。这项研究是在阿联酋迪拜的一家商业健身机构进行的,共有184名受试者。在学生流失研究领域有广泛的研究支持,通过调整模型创建了一份问卷;修改基于德尔菲法和受试者访谈。项目采用5点李克特量表进行测量,数据集进行探索性因素分析(EFA)和验证性因素分析(CFA)。出现了四个因素:目标承诺;制度性承诺;社会融合;制度整合。CFA拟合指标显示模型拟合良好,各因子均具有较强的Cronbach α系数。该工具显示了稳健的心理测量特性/因素负载不变性,可用于测量商业健身俱乐部设置的承诺和整合结构。
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来源期刊
International Journal of Sport Management and Marketing
International Journal of Sport Management and Marketing Business, Management and Accounting-Business and International Management
CiteScore
1.00
自引率
0.00%
发文量
22
期刊介绍: The IJSMM, a refereed journal published four times per year, aims to present current practice and research in the area of sport management and marketing. The IJSMM is a unique publication useful for everyone interested in the new developments in sport management and marketing theory and practices.
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