Banking business transformation by adoption of sustainability practices through knowledge management

Q3 Business, Management and Accounting International Journal of Environment, Workplace and Employment Pub Date : 2020-01-01 DOI:10.1504/IJEWE.2020.10035406

A. Kumari, Teena Saharan

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引用次数: 1

Abstract

The way businesses, consumers, suppliers and government are leading their lives today is creating an environment of volatility, uncertainty, complexity and ambiguity (VUCA). The environment, economy and society are suffering due to fleeting approach of production, consumption and disposal. It is imperative for all businesses to adopt sustainable practices for their continual sustenance. Banks as a major contributor in country's economic growth can play a vital role in creating a sustainable environment while they directly serve their customers and stakeholders. Sustainable banking ensures an environmental and social wellness while carrying banking operations and knowledge management (KM) is a major source for smooth executions of sustainable development (SD) practices. This paper examines influence of KM in context of KM culture, information and communication technology (ICT) and KM practices on SD initiatives in Indian public sector banks (PSBs). The research findings presented that ICT practices in Indian PSBs have influence on SD.

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通过知识管理采用可持续性实践实现银行业务转型

如今，企业、消费者、供应商和政府的生活方式正在创造一个波动性、不确定性、复杂性和模糊性(VUCA)的环境。由于生产、消费和处理方式的转瞬即逝，环境、经济和社会正在遭受痛苦。所有企业都必须采取可持续的做法，以维持其持续的生存。银行作为国家经济增长的主要贡献者，在直接为客户和利益相关者服务的同时，可以在创造可持续环境方面发挥至关重要的作用。可持续银行业务在开展银行业务的同时确保环境和社会健康，知识管理(KM)是顺利执行可持续发展(SD)实践的主要来源。本文考察了知识管理在知识管理文化、信息和通信技术(ICT)以及知识管理实践对印度公共部门银行(psb)可持续发展倡议的影响。研究结果表明，印度公共服务部门的信息通信技术实践对可持续发展有影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Environment, Workplace and Employment Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

0.30

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0.00%

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期刊介绍： IJEWM is a refereed reference and authoritative source of information in the field of environmental and waste management Together with its sister publications IJEP, IJETM and IJGEnvI, it provides a comprehensive coverage of environmental issues. It covers both engineering/technical and management solutions.