Gestão estratégica de recursos humanos: quais práticas influenciam a avaliação dessa função pelos membros organizacionais?

Abstract

This paper provides an analysis of the influence of human resource practices on the evaluation that employees make related to Competence of Human Resource Management in their organizations. This purpose was brought to an end with the completion of a survey of 347 employees in eight service organizations in Brazil. We tested nine hypotheses about the relationship between HR practices and assessing the Competence of HR Management of these organizations. Through the application of a Multiple Regression Analysis it was found that the consideration of compensation variables (Compensation and Benefits) does not markedly modify the model´s explanatory power about the change in the attitude of employees concerning the Competence of HR Management, which gives much importance on the variables called Working Conditions. Among Working Conditions the variable Communication is the one, which has more influence on the judgment of Competence of HR Management. This finding places at the forefront the development of social communication for recognizing the strategic role of Human Resource Management.