Inclusive Museums and Augmented Reality: Affordances, Participation, Ethics, and Fun

Abstract

Augmented reality (AR) technology possesses several affordances that can support disabled museum visitors. A structured research review was used to examine the ways in which AR being used in, or developed for, museums to support access for disabled people and /or those with cognitive or sensory impairments. It also considers the extent to which the underpinning research approaches are inclusive. The findings suggest that AR can positively transform aspects of disabled users’ museums experiences. However, disabled people’s involvement in AR research, intended for use by them, appears problematic.