Designing Enterprise Architecture Management Services – A Transformation Journey in the Public Sector

H. Koç, Wilhelm Weisweber, Marcus Luettke
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Abstract

Enterprise Architecture Management (EAM) is widely used in the public sector and is increasingly understood as a driver of digital transformation. After reviewing the current literature on the EAM Services in the public sector, this article reports on experiences in the realignment of the EAM services in Deutsche Rentenversicherung (DRV - German pension insurance), presents an approach supported by Value Proposition Canvas (VPC), and details the EAM services that were designed using the method.
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设计企业架构管理服务——公共部门的转型之旅
企业架构管理(EAM)广泛应用于公共部门,并日益被理解为数字化转型的驱动因素。在回顾了当前关于公共部门EAM服务的文献之后,本文报告了德国养老保险公司(DRV) EAM服务重组的经验,提出了一种由价值主张画布(VPC)支持的方法,并详细介绍了使用该方法设计的EAM服务。
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