{"title":"Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey","authors":"V. P. Kochikar, J. K. Suresh","doi":"10.4018/978-1-59140-259-6.CH014","DOIUrl":null,"url":null,"abstract":"Knowledge Management (KM) has gained in importance as organizations have increasingly realized the need to manage their intellectual capital explicitly. Infosys Technologies, a leading IT consulting services provider, has defined a KM architecture to meet the needs of its employees. This case recounts the challenges faced along Infosyss KM journey.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":"6 1","pages":"244-258"},"PeriodicalIF":0.7000,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"13","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Cases on Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/978-1-59140-259-6.CH014","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 13
Abstract
Knowledge Management (KM) has gained in importance as organizations have increasingly realized the need to manage their intellectual capital explicitly. Infosys Technologies, a leading IT consulting services provider, has defined a KM architecture to meet the needs of its employees. This case recounts the challenges faced along Infosyss KM journey.
期刊介绍：
JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.
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