{"title":"Building Automation into Existing Business Processes","authors":"D. Paper, W. Mok, J. Rodger","doi":"10.4018/978-1-59140-259-6.CH010","DOIUrl":null,"url":null,"abstract":"This case study describes the implementation of a novel information system that facilitates automation of business processes. The novel system enables managers to design and develop their own processes into the system (with little or no help from technologists). As a result, information flow is greatly enhanced because managers understand the business and the associated processes. The CEO has a vision to transform the organization to more effectively track activities so that it can double in size within the next few years.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":"6 1","pages":"177-194"},"PeriodicalIF":0.7000,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Cases on Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/978-1-59140-259-6.CH010","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 5
Abstract
This case study describes the implementation of a novel information system that facilitates automation of business processes. The novel system enables managers to design and develop their own processes into the system (with little or no help from technologists). As a result, information flow is greatly enhanced because managers understand the business and the associated processes. The CEO has a vision to transform the organization to more effectively track activities so that it can double in size within the next few years.
期刊介绍：
JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.
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