{"title":"What is benchmarking?","authors":"M. Czarnecki","doi":"10.5040/9781472920362.0051","DOIUrl":null,"url":null,"abstract":"Benchmarking is defined as the analysis of performance across organisations or parts of an organisation with a view to improvement. Kelly (2001) suggests that there are two types: one relying on a comparison of outcomes against an average statistical attainment; the other on a comparison of critical processes against those in another organisation acknowledged to be more effective. The latter is prevalent in the world of business; the former in not-for-profit sectors like education.","PeriodicalId":79629,"journal":{"name":"Hospital cost management and accounting","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"14","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Hospital cost management and accounting","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5040/9781472920362.0051","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 14
Abstract
Benchmarking is defined as the analysis of performance across organisations or parts of an organisation with a view to improvement. Kelly (2001) suggests that there are two types: one relying on a comparison of outcomes against an average statistical attainment; the other on a comparison of critical processes against those in another organisation acknowledged to be more effective. The latter is prevalent in the world of business; the former in not-for-profit sectors like education.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
