Users’ perceptions about e-resources and information services in a public library: a study of Kerala State Central Library

IF 0.4 Q4 INFORMATION SCIENCE & LIBRARY SCIENCE Annals of Library and Information Studies Pub Date : 2022-01-01 DOI:10.56042/alis.v69i4.64900
P. Suman Barath, K. G. Sudhier
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引用次数: 1

Abstract

A questionnaire survey was conducted to obtain user feedback on various aspects of resources and information services provided by the Kerala State Central Library (KSCL), Thiruvananthapuram. The findings revealed that 43.2% of the respondents were aware of the reading circle and book display services available in the library. The study also found that only a few users (9.1%) are highly-satisfied with the e-resources provided by the library. The users are aware about the quiz programs (40.9%) conducted by the library. The study found that the primary barriers for library users are the lack of computers and internet services. About 34.1% of the respondents adhered to the hygiene guidelines provided by the library during the COVID-19 pandemic. The study suggests that the library should conduct conferences, workshops, and training programs for its users to enable them to use e-resources and ICT services effectively and efficiently. © 2022, National Institute of Science Communication and Policy Research. All rights reserved.
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公共图书馆用户对电子资源和信息服务的认知:喀拉拉邦中央图书馆的研究
进行问卷调查,以获得用户对喀拉拉邦中央图书馆(KSCL)提供的资源和信息服务的各个方面的反馈。调查结果显示,43.2%的受访者了解图书馆提供的阅读圈和图书展示服务。研究还发现,只有少数用户(9.1%)对图书馆提供的电子资源非常满意。40.9%的用户知道图书馆开展的智力问答活动。研究发现,图书馆用户的主要障碍是缺乏电脑和互联网服务。约34.1%的受访者在COVID-19大流行期间遵守了图书馆提供的卫生指南。研究建议图书馆应为用户举办会议、研讨会和培训计划,使他们能够有效和高效地使用电子资源和ICT服务。©2022,国家科学传播与政策研究所。版权所有。
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来源期刊
Annals of Library and Information Studies
Annals of Library and Information Studies INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.60
自引率
16.70%
发文量
3
审稿时长
20 weeks
期刊介绍: Annals of Library and Information Studies is a leading quarterly journal in library and information studies publishing original papers, survey reports, reviews, short communications, and letters pertaining to library science, information science and computer applications in these fields.
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