Student volunteers perspectives on roles/functions of university counseling centers in Taiwan

Yii-nii Lin, Y. Chiu, Pi-hui Lai, Yueh-Hua Chen
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Abstract

This study discussed the student volunteers’ perspectives on the roles/functions of University Counseling Center (UCC). Fifteen student volunteers of a university in northern Taiwan participated. Phenomenological method was employed to analyze in-depth interviews. Themes emerged including volunteers viewed; roles and functions of UCC as enhancing the quality of mental health on campus, psychological and counseling education beneficial to students for comprehending counseling and UCC, specialized counseling services designed to take the initiative to reach out to students, and direct counseling interventions provided to tailor individual students’ needs. Participants suggested that UCPs should help students know more about UCC and the counseling profession. Students will “be familiarized with UCC, trust UCP, and visit UCC.” Consequently, they will utilize UCC resources when needed. Key words: University counseling center, student volunteer, role and function.
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学生志工对台湾大学心理辅导中心角色与功能的看法
本研究探讨大学生志愿者对大学心理咨询中心角色/功能的看法。台湾北部一所大学的15名学生志愿者参加。采用现象学方法对深度访谈进行分析。出现的主题包括观看志愿者;UCC的角色和功能包括:提高校园心理健康质量;有利于学生理解咨询和UCC的心理和咨询教育;旨在主动接触学生的专门咨询服务;以及针对学生个人需求提供直接咨询干预。与会者建议,大学辅导计划应帮助学生更多地了解大学辅导计划和辅导专业。学生将“熟悉UCC,信任UCP,并访问UCC。”因此,他们将在需要时利用UCC资源。关键词:高校心理咨询中心,学生志愿者,角色与功能。
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