Lessons from enterprise systems competency centers in adopting digital transformation initiatives: An assemblage approach

IF 5.7 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2023-11-04 DOI:10.1016/j.infoandorg.2023.100490
Arun Aryal , Duane Truex , Redouane El Amrani
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Abstract

Firms are increasingly adopting digital transformation as a strategic priority. However, the path to successful transformation remains uncertain for many organizations. This paper examines the establishment and evolution of competency centers in two case study organizations, historically used in enterprise systems, in addressing the complexity and challenges of digital transformation. The interactions within these competency centers are analyzed through assemblage theory to understand the emergent relations between heterogeneous parts (technology, people, and organization) and the dynamic processes of new configurations. The insights from this research show the critical role of the competency center in any enterprise system's success and how it could continue playing a central role in future digital transformation initiatives. By providing a new lens to examine these issues, the assemblage theory provided a new theoretical perspective to the IS field and a new alternative empirical setting to the organizational literature.

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企业系统能力中心在采用数字化转型计划方面的经验教训:一种组合方法
企业越来越多地将数字化转型作为战略重点。然而,对于许多组织来说,通往成功转型的道路仍然不确定。本文考察了两个案例研究组织中能力中心的建立和演变,这两个案例研究组织历史上用于企业系统,以解决数字化转型的复杂性和挑战。通过装配理论分析这些能力中心内部的相互作用,以理解异质部分(技术、人员和组织)之间的紧急关系以及新配置的动态过程。本研究的见解显示了能力中心在任何企业系统成功中的关键作用,以及它如何在未来的数字化转型计划中继续发挥核心作用。通过提供一个新的视角来审视这些问题,集合理论为信息系统领域提供了一个新的理论视角,并为组织文献提供了一个新的替代经验背景。
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来源期刊
CiteScore
11.20
自引率
1.60%
发文量
18
期刊介绍: Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.
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