Managing through a crisis: emotional leadership strategies of high-growth entrepreneurs during the COVID-19 pandemic

IF 3.3 1区 经济学 Q2 BUSINESS Entrepreneurship and Regional Development Pub Date : 2022-11-22 DOI:10.1080/08985626.2022.2143905
Kautsar Ramli, B. Spigel, N. Williams, Suzanne Mawson, Sarah L. Jack
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引用次数: 2

Abstract

ABSTRACT This study explores how high-growth entrepreneurs use well-being and emotional labour as tools to respond to crises. Drawing on 173 longitudinal interviews with 57 high-growth entrepreneurs during the Covid-19 crisis, we explore internal crisis response strategies. The data show that entrepreneurs employ a variety of emotional labour practices which produce organizational resilience. However, these practices are in tension with the strategic practices required for economic resilience. We show how the emotional of entrepreneurs serves as part of their crisis leadership strategy. This adds a new perspective to the literature on entrepreneurial crisis and resilience by showing the complexity of internal reactions to sudden and prolonged shocks.
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危机管理:2019冠状病毒病大流行期间高增长企业家的情感领导策略
本研究探讨了高增长企业家如何利用幸福感和情绪劳动作为应对危机的工具。在新冠肺炎危机期间,我们对57名高增长企业家进行了173次纵向访谈,探讨了内部危机应对策略。数据显示,企业家采用各种情绪劳动实践,产生组织弹性。然而,这些做法与经济弹性所需的战略做法是紧张的。我们展示了企业家的情绪如何成为他们危机领导策略的一部分。这为关于创业危机和恢复力的文献增加了一个新的视角,展示了对突然和长期冲击的内部反应的复杂性。
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来源期刊
CiteScore
7.90
自引率
10.70%
发文量
52
期刊介绍: Entrepreneurship and Regional Development is unique in that it addresses the central factors in economic development - entrepreneurial vitality and innovation - as local and regional phenomena. It provides a multi-disciplinary forum for researchers and practitioners in the field of entrepreneurship and small firm development and for those studying and developing the local and regional context in which entrepreneurs emerge, innovate and establish the new economic activities which drive economic growth and create new economic wealth and employment. The Journal focuses on the diverse and complex characteristics of local and regional economies which lead to entrepreneurial vitality and endow the large and small firms within them with international competitiveness.
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