The Impact of Technology on Conflict Resolution in Syria

Abstract

Purpose: The study sought to analyze the impact of technology on conflict resolution in Syria Methodology: The study adopted a desktop methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library. Findings: he results show that technology has had a profound impact on the way conflicts are managed, negotiated and ultimately resolved. Technology has enabled conflict resolution practitioners to access a wide range of resources and data, as well as to develop new strategies, tactics and tools to help them resolve conflicts more effectively. Technology has had a significant impact on the effort to bring about a resolution to the Syrian conflict. It has enabled the UN and other organizations to monitor the delivery of aid and to ensure that it is reaching those who need it most. Ultimately, technology has enabled the international community to engage more effectively with the conflict and to provide the necessary support and assistance to those affected by it. Unique Contribution to Theory, Practices and Policies: The communication theory and the resource mobilization theory may be used to anchor future studies in the conflict management sector. The study results will also benefit other stakeholders such as the policy makers as well as researchers and scholars from different parts of the world. The top management of conflict management sector in the country will also use the study findings to improve technology performance in all their activities and programs. The study recommends that the adoption of effective conflict management policies in the technology sector will help to improve efficiency in their major operations and activities.