{"title":"Customer focus and satisfaction.","authors":"M. Caulfield","doi":"10.1201/b12446-11","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":20856,"journal":{"name":"Quality assurance","volume":"1 1","pages":"15-21"},"PeriodicalIF":0.0000,"publicationDate":"1994-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality assurance","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1201/b12446-11","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3