Transition from Offline to Online through Digital Resource Bricolage in A Health Crisis: A Case Study of Two Primary Schools

IF 2.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pacific Asia Journal of the Association for Information Systems Pub Date : 2021-01-01 DOI:10.17705/1pais.13403
Miao Cui, Jinfang Qian, Xin Dai, Mengjun Liu
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引用次数: 2

Abstract

Abstract Background: Health crisis responses underline maintaining normal operations. By utilizing digital resources, organizations are able to maintain essential operations through transiting their operations from offline to online during a health crisis. However, little is known about how organizations rapidly adapt to online operations. By taking resource bricolage as the theoretical lens, this study investigates the process that organizations rapidly transit from offline to online through digital resource bricolage during health crises. Methods: A case study of two primary schools that maintained operations during COVID-19 was conducted, with a focus on the utilization of digital resources and resource bricolage. Secondary data collection, interviews and coding strategy were utilized to collect and analyze data to reveal the process that organizations rapidly transit from offline to online through digital resource bricolage. Results: The findings reveal a sequential three-step resource bricolage process, including redeploying digital resource functions, combining digital and non-digital resources, and coordinating interaction among participants, as well as the corresponding resource bricolage behaviors and domains. Conclusions: This study contributes to information systems (IS) studies on crisis responses by identifying the sequential steps of digital resource bricolage to transit from offline to online during health crises. In addition, this study contributes to the development of resource bricolage perspectives by identifying new resource bricolage actions that suitable for the health crisis response.
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健康危机中通过数字资源拼贴从线下到线上的过渡——以两所小学为例
背景:健康危机应对强调维持正常运行。通过利用数字资源,组织能够在健康危机期间通过将其业务从离线转移到在线来维持基本业务。然而,人们对组织如何快速适应在线运营知之甚少。本研究以资源拼装为理论视角,探讨了健康危机中组织通过数字资源拼装从线下快速过渡到线上的过程。方法:以新冠肺炎疫情期间维持运营的两所小学为例,重点研究数字化资源的利用和资源拼装。利用二次数据收集、访谈和编码策略来收集和分析数据,揭示组织通过数字资源拼贴快速从离线过渡到在线的过程。结果:研究结果揭示了一个有序的三步资源拼贴过程,包括数字资源功能的重新配置、数字与非数字资源的结合、参与者之间的协调互动,以及相应的资源拼贴行为和领域。结论:本研究通过确定在健康危机期间数字资源拼凑从离线转移到在线的顺序步骤,为危机应对的信息系统(IS)研究做出了贡献。此外,本研究通过确定适合卫生危机应对的新的资源拼凑行动,有助于开发资源拼凑观点。
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4.10
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33.30%
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