The effect of covid-19 on public transportation

Abstract

Purpose: It is not a piece of news that the outbreak of the pandemic COVID 19 has effected many industries thoroughly One of the industry which got affected due to this epidemic is the Public Transportation Industry The Public Transit System has to go through much of the challenges which include financial challenges, operating challenges, fleet management challenges and crew management challenges All these challenges have given rise to several questions, such as what would be the new normal after the COVID 19 crisis and above all, what would be the consumer behaviour regarding the same? Will they prefer to continue the trend or move towards their vehicles for commutation To answer all these questions, Apart from that, the participants were asked to rank the measures which they find most suitable out of the given list of measure, and they were also given a chance to express their views and opinions about the same Design: To conduct this study, a survey was conducted amongst the people who are regular users of the public transportation system The questionnaire was filled with a variety of people who belong to different demographics The short survey was filled by 681 respondents from India For the study we have used 680 responses Findings: Majority of respondents would like to travel by their vehicle than taking public transport to commute, be it any public transport Apart from that, there is a very less percentage of people (Cab- 7 6%, DTC- 34 29%, Metro 14 24%, Shuttle-16 67%, Others- 9 29%) who are willing to continue the current trend of their commutation, while others are willing to commute through their own vehicles all the measures mentioned: Compulsion of wearing masks, Use of Sanitizers before entering the transport, Use of Aarogya Setu App, Compulsion of wearing gloves and Allowing limited no of food joints to operate at the stations, are welcomed by people Orinality: this study has been conducted to know that what will be the impact of COVID-19 on the consumer behaviour regarding the Public Transportation System, and what are the people's views on the particular topic, and what measures would people like to take while resuming to take the public transportation This study also shows what is the opinion of people regarding the same, differentiated demographically on the basis of gender, age, and employment status