Development of digitalization processes in the European Union: prospective experience for Ukraine

Abstract

The article analyzes the current state of digitization of e-government, education and implementation of blockchain technologies in the field of public services in the European Union. Effective practices of digitalization development in the EU are singled out and directions for implementation of the EU experience in the sphere of public administration and education of Ukraine are proposed. The purpose of the article is to study the features of the development of digitalization in European countries for the implementation of the best experience in the system of digital provision of social and economic life of Ukraine, taking into account the needs of the post-war reconstruction of the state. Methodology. In the process of researching the experience of the EU in the field of digitization of the socio-economic life of the community, general scientific methods of cognition were used, namely: methods of analysis and synthesis to analyze the main trends in the development of digitalization in the EU and individual member states; comparison – to compare the functionality of mobile applications and web resources on e-government; content analysis - to assess functionality, advantages and disadvantages of services, regulatory mechanisms in the field of digitization; generalization - for the formation of recommendations regarding the implementation of the best experience in digitalization in the EU to Ukrainian realities. The results. It has been proven that the main advantages of digitalized public services in the EU over Ukrainian services are a much wider range of functions and opportunities for receiving public services online, as well as in the number of various mobile applications that make it possible to digitize almost all the main relationships in the "state-citizen- state". The expediency of applying procedures for automatic tax payment and VAT reimbursement by creating smart contracts on the Diya service has been substantiated, proposals have been developed for the implementation of blockchain technologies in the system of electronic governance and health care of Ukraine, vectors for the implementation of the principles of gamification of the educational process in order to train highly qualified specialists have been proposed and development of post-war state reconstruction projects.