The Impacts of Network Governance on the Performance of ITO: A Study of Taiwanese Firms

IF 4.5 3区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Global Information Management Pub Date : 2013-10-01 DOI:10.4018/jgim.2013100104

T. Chou, Shu-Mei Hsu, Gwo-Guang Lee

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引用次数: 2

Abstract

Information technology outsourcing ITO has been a spotlight issue for global enterprises and previous studies have suggested that ITO research has expanded from one organization and bilateral partnerships to a global form of network organization. Yet, little research has been conducted on the link between network governance and ITO performance as a way to understand an organization's ITO efforts. This study proposes a model that employs several constructs: inter-organizational coordination, contractual governance and relational governance, and technological hegemony. The model explores the mediating roles of these governance mechanisms and the moderating role of technological hegemony as it influences the IT manager's perception of the performance of ITO. Empirical testing of the model is based on a sample of 191 companies from Taiwanese industries. The results support the mediating effect of relational governance and the moderating effect of technological hegemony. The model and results offer a perspective on managing the performance of ITO as well as initial insight into the role of technological hegemony.

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网路治理对资讯科技公司绩效之影响:以台湾企业为例

信息技术外包ITO一直是全球企业关注的焦点问题，以往的研究表明，ITO研究已经从单一组织和双边伙伴关系扩展到全球形式的网络组织。然而，很少有研究将网络治理与ITO绩效之间的联系作为理解组织ITO工作的一种方式。本研究提出了一个采用组织间协调、契约治理和关系治理以及技术霸权等结构的模型。该模型探讨了这些治理机制的中介作用和技术霸权的调节作用，因为它影响it经理对ITO绩效的看法。本文以191家台湾企业为样本，对模型进行实证检验。研究结果支持关系治理的中介作用和技术霸权的调节作用。该模型和结果提供了管理ITO绩效的视角，以及对技术霸权作用的初步见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Global Information Management INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

5.80

自引率

14.90%

发文量

118

期刊介绍： Authors are encouraged to submit manuscripts that are consistent to the following submission themes: (a) Cross-National Studies. These need not be cross-culture per se. These studies lead to understanding of IT as it leaves one nation and is built/bought/used in another. Generally, these studies bring to light transferability issues and they challenge if practices in one nation transfer. (b) Cross-Cultural Studies. These need not be cross-nation. Cultures could be across regions that share a similar culture. They can also be within nations. These studies lead to understanding of IT as it leaves one culture and is built/bought/used in another. Generally, these studies bring to light transferability issues and they challenge if practices in one culture transfer.

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