Discovery of significant emerging trends

Saurabh Goorha, Lyle Ungar
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引用次数: 78

Abstract

We describe a system that monitors social and mainstream media to determine shifts in what people are thinking about a product or company. We process over 100,000 news articles, blog posts, review sites, and tweets a day for mentions of items (e.g., products) of interest, extract phrases that are mentioned near them, and determine which of the phrases are of greatest possible interest to, for example, brand managers. Case studies show a good ability to rapidly pinpoint emerging subjects buried deep in large volumes of data and then highlight those that are rising or falling in significance as they relate to the firms interests. The tool and algorithm improves the signal-to-noise ratio and pinpoints precisely the opportunities and risks that matter most to communications professionals and their organizations.
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发现重要的新趋势
我们描述了一个监控社会和主流媒体的系统,以确定人们对产品或公司的看法的变化。我们每天处理超过10万篇新闻文章、博客文章、评论网站和推文,从中提取人们感兴趣的项目(如产品),提取在它们附近被提到的短语,并确定哪些短语可能是最感兴趣的,例如品牌经理。案例研究显示出一种良好的能力,能够迅速找出埋藏在大量数据深处的新兴主题,然后突出那些与公司利益相关的重要性上升或下降的主题。该工具和算法提高了信噪比,并精确地指出了对通信专业人员及其组织最重要的机会和风险。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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