The Intervening Role of Customer Loyalty and Self-Efficacy on the Relationship Between of Customer Satisfaction, Customer Trust, Customer Commitment, Customer Value and Customer Citizenship Behavior in Hospitality Industry in Guangdong, China
{"title":"The Intervening Role of Customer Loyalty and Self-Efficacy on the Relationship Between of Customer Satisfaction, Customer Trust, Customer Commitment, Customer Value and Customer Citizenship Behavior in Hospitality Industry in Guangdong, China","authors":"","doi":"10.37227/jibm-2022-12-5621","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":37184,"journal":{"name":"International Journal of Business Continuity and Risk Management","volume":"22 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Business Continuity and Risk Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37227/jibm-2022-12-5621","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Mathematics","Score":null,"Total":0}