The journey of nurse managers in the nursing workforce management during the Covid-19 pandemic

Roniefhel Apsay, Helen D. Alalag
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Abstract

In these chaotic, stressful, and uncertain times, nurse managers, who constantly receive new information about the disease and its prevention, work hard to make correct decisions while leading the nursing team. Managers must be ready to face the impact of the pandemic on nurses. The study answered the question; What are your experiences managing the hospital workforce during the COVID-19 pandemic? The study utilizes a phenomenological interpretative design approach in exploring the experiences of the nurse manager in the nursing workforce amid the pandemic. Participants were five currently working as a nurse manager who provided consent for an in-depth interview. The data was gathered through unstructured interviews. The researcher used a combination of snowball and convenient sampling to recruit the participants. Findings suggest that the study participants had developed resiliency in managing the nursing workforce. They find their experience during the pandemic with the following emerging themes: Looking back: the devastating events of the Covid 19 pertain to chaotic events of the pandemic, Managing the hospital resources and staffing, whereas they strategize to solve the shortcomings of the hospital because of understaffing and limited PPE for the staff nurses; Overcoming the challenges during COVID 19 strategic planning on massive hiring of nurses and proper training of level four PPE for Covid nurses; Psychological intervention among staff nurses during COVID 19 pandemic; Causes of the mental breakdown of the staff nurses and lastly mentoring the new generation nurse. A nurse manager requires a lot of strategizing in the allocation of resources, and the adaptability of every leader in the flow of a dire situation. The researcher recommends to the future researcher explore possible research designs of Grounded theory to develop a concept/theory of the journey of the nurse manager in managing the nursing workforce.
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Covid-19大流行期间护理人员管理的历程
在这个混乱、紧张、不确定的时代,护士管理者不断获得有关疾病及其预防的新信息,在领导护理团队的同时努力做出正确的决定。管理人员必须准备好面对大流行对护士的影响。这项研究回答了这个问题;在COVID-19大流行期间,您管理医院员工的经验是什么?本研究采用现象学解释设计方法,探索大流行期间护理人员中的护士经理的经验。参与者中有5名目前担任护士经理,他们同意接受深入采访。数据是通过非结构化访谈收集的。研究人员采用滚雪球和方便抽样相结合的方法来招募参与者。研究结果表明,研究参与者在管理护理人员方面发展了弹性。他们发现他们在大流行期间的经验与以下新兴主题:回顾:Covid - 19的破坏性事件与大流行的混乱事件有关,管理医院资源和人员配备,同时他们制定战略解决医院因人员配备不足和护士个人防护装备有限而存在的缺点;克服COVID - 19战略规划期间的挑战,大规模招聘护士,并为新冠护士提供适当的四级个人防护装备培训;COVID - 19大流行期间护理人员的心理干预护理人员精神崩溃的原因及对新生代护士的指导。护士经理需要在资源分配方面有很多策略,以及每个领导者在危急情况下的适应性。研究人员建议未来的研究人员探索接地理论的可能研究设计,以发展护士管理人员管理护理人员之旅的概念/理论。
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