"Am I Overwhelmed with this Information?": A Cross-Platform Study on Information Overload, Technostress, Well-Being, and Continued Social Media Usage Intentions

Abstract

As social media continue to become primary sources of information for users, it has become necessary to evaluate the impacts of the same. This study integrates the information foraging theory with the technostress paradigm to understand how finding and seeking information on four different social media platforms (Facebook, Snapchat, Twitter and Instagram) can affect technostress and well-being outcomes in users. The study also looks to understand how well-being outcomes might ultimately influence users' continued usage of these social media platforms, providing implications for both theory and praxis