Design thinking in business, management and accounting: a bibliometric review and future research directions

IF 4.5 Q1 MANAGEMENT Benchmarking-An International Journal Pub Date : 2023-07-28 DOI:10.1108/bij-03-2023-0171
Shaista Fatima, Anurag Bhadur Singh
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Abstract

PurposeThe current study gives a quantitative analysis DT literature over the past ten years in domain of management and business where the field has witnessed a proliferation in studies. The study's primary areas of concentration were analyzing historical trends and identifying prospective future research opportunities in the field. Due of the way, it approaches innovation and problem-solving, design thinking has garnered a lot of interest from both academics and practitioners. Promoters and detractors, however, tend to have quite different perspectives on the program's core qualities, practicality and results.Design/methodology/approachThe study adopts a bibliometric approach to a systematic literature review, where the analyses and visualizations are carried out using R Studio (Biblioshiny package) and VosViewer software. The study was conducted on 518 documents extracted from the Scopus database. To identify past research trends in the field, performance analysis based on productivity and/or impact of the research constituents was carried out to understand the intellectual structure of the field.FindingsThe study's findings indicated that few areas have received the most attention, which are presented as seven themes. While the emerging themes in the field include areas such as service design, service innovation, customer experience, innovation management, project management and 21st-century skills.Practical implicationsThe studies are going deeper by breaking down concepts or processes and analyzing one aspect at a time, codesign and prototyping are such subareas within the realm of service or new product design and development.Originality/valueThis study is the first of its kind where a literature review has been conducted covering design thinking in the area of business management and accounting.
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商业、管理与会计中的设计思维:文献计量学回顾与未来研究方向
目的本研究对过去十年在管理学和商学领域的DT文献进行了定量分析,这一领域的研究激增。这项研究的主要重点是分析历史趋势,并确定该领域未来的研究机会。由于它接近创新和解决问题的方式,设计思维已经引起了学术界和实践者的极大兴趣。然而,对于项目的核心品质、实用性和结果,支持者和反对者往往有着截然不同的观点。设计/方法/方法本研究采用文献计量学方法进行系统的文献综述,其中使用R Studio (Biblioshiny软件包)和VosViewer软件进行分析和可视化。该研究是对从Scopus数据库中提取的518篇文献进行的。为了确定该领域过去的研究趋势,基于生产力和/或研究成分的影响进行了绩效分析,以了解该领域的知识结构。研究结果研究结果表明,很少有领域受到了最多的关注,这些领域被分为七个主题。该领域的新兴主题包括服务设计、服务创新、客户体验、创新管理、项目管理和21世纪技能等领域。实际意义通过分解概念或过程并一次分析一个方面,研究正在深入,协同设计和原型设计是服务或新产品设计和开发领域中的这样的子领域。原创性/价值本研究首次对商业管理和会计领域的设计思维进行了文献综述。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
10.40
自引率
16.10%
发文量
154
期刊介绍: Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.
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