Behavioral Intention to Use as a Factor in a Learning Management System in Kuwait

Abstract

During the pandemic, the advances and adoption of Learning Management Systems (LMS) grew exponentially around the globe. In this study, I focus on the factors that affect students’ behavioral intention to use LMS. Therefore, I use the success model of DeLone and McLean (2004) as foundational framework and innovatively add more social and psychological concepts to form a new and integrated model. I test the model based on data collected from 989 participants engaged in an LMS at Kuwait University. The results show that subjective norms and personal innovativeness have the most significant effects. Furthermore, I find that all the quality factors in an informational success (IS) model either fail to have significant associations or have limited effects on the behavioral intention to use LMS. The results show that the integrated model has a strong explanatory power. The study enhances the IS model and sheds new light on the urgency to modify acceptance models to include cultural and social factors to measure the behavioral intention to use LMS.