Using artificial intelligence to set information free

Abstract

Artificial intelligence (AI) is about to transform management from an art into a combination of art and science. Specialized AI will allow us to apply data science to our human interactions at work in a way that earlier management theorists like Drucker could only imagine. These specialized forms of AI can process and manipulate enormous quantities of data at a rate our biological brains can't match. Therein lies the applicability to management: within the next five years, forward-thinking organizations will be using specialized forms of AI to build a complex and comprehensive corporate knowledge graph. Specialized AI will be ubiquitous throughout the organization, indexing every document, folder, and file. AI will also be sitting in the middle of the communication stream, collecting all of the work products, from emails to files shared to chat messages.