Providing Patients with Actionable Medical Knowledge: mHealth Apps for Laypeople

IF 2 3区计算机科学 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Computer Supported Cooperative Work-The Journal of Collaborative Computing Pub Date : 2023-05-24 DOI:10.1109/CSCWD57460.2023.10152617

Y. Lima, C. E. Barbosa, A. Lyra, Herbert Salazar, M. Argôlo, J. Souza

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Abstract

Healthcare practitioners are professionals with highly specialized knowledge leaving a vast gap between them and their patients. Mobile Health applications may provide a fast and precise diagnosis to patients through expert systems and chatbots. We surveyed and classified Mobile Health apps, discussing their advantages, such as lower costs and replicability. However, most technologies lack the common sense and creativity to solve individual cases, and their precision is far from that of humans. Mobile Health is a relatively new field, and new technologies will be developed in the future, changing the current balance in favor of machines but not replacing healthcare professionals completely. This trend should be watched closely by those interested in healthcare, given its potential for the improvement of patient treatment and also their capacity to disrupt healthcare professionals’ formation and work. Therefore, this work contributes to understanding the capabilities and limitations of mHealth apps in providing medical diagnosis and treatment.

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为患者提供可操作的医疗知识:外行人的移动健康应用程序

医疗保健从业人员是具有高度专业知识的专业人员，他们与患者之间存在巨大差距。移动医疗应用程序可以通过专家系统和聊天机器人为患者提供快速准确的诊断。我们调查并分类了移动健康应用，讨论了它们的优势，如较低的成本和可复制性。然而，大多数技术缺乏解决个案的常识和创造力，它们的精确度与人类相差甚远。移动医疗是一个相对较新的领域，未来会有新技术的发展，改变目前的平衡，有利于机器，但不会完全取代医疗保健专业人员。对医疗保健感兴趣的人应该密切关注这一趋势，因为它有可能改善患者的治疗，也有可能破坏医疗保健专业人员的形成和工作。因此，这项工作有助于了解移动健康应用程序在提供医疗诊断和治疗方面的能力和局限性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Computer Supported Cooperative Work-The Journal of Collaborative Computing COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS-

CiteScore

6.40

自引率

4.20%

发文量

审稿时长

>12 weeks

期刊介绍： Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing and Work Practices is devoted to innovative research in computer-supported cooperative work (CSCW). It provides an interdisciplinary and international forum for the debate and exchange of ideas concerning theoretical, practical, technical, and social issues in CSCW. The CSCW Journal arose in response to the growing interest in the design, implementation and use of technical systems (including computing, information, and communications technologies) which support people working cooperatively, and its scope remains to encompass the multifarious aspects of research within CSCW and related areas. The CSCW Journal focuses on research oriented towards the development of collaborative computing technologies on the basis of studies of actual cooperative work practices (where ‘work’ is used in the wider sense). That is, it welcomes in particular submissions that (a) report on findings from ethnographic or similar kinds of in-depth fieldwork of work practices with a view to their technological implications, (b) report on empirical evaluations of the use of extant or novel technical solutions under real-world conditions, and/or (c) develop technical or conceptual frameworks for practice-oriented computing research based on previous fieldwork and evaluations.