{"title":"E-Government in Vietnam","authors":"Ngo Tan Vu Khanh, Marie Danh, Gwangyong Gim","doi":"10.4018/978-1-5225-9860-2.ch088","DOIUrl":null,"url":null,"abstract":"Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"eJournal of eDemocracy and Open Government","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/978-1-5225-9860-2.ch088","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.
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