Investigating the role of business continuity during COVID-19: an empirical examination

Abstract

This article investigates the role of business continuity practices during the COVID-19 outbreak in raising financial performance and supply chain disaster readiness. To do so, 322 organisations in France were surveyed in Spring 2020 and collected data were analysed through structural equation modelling using Amos 23. The results support both organisational information processing (OIPT) and resource-based view (RBV) theories regarding business continuity practices in the current health crisis. Furthermore, the findings indicate that firms that improve their supply chain disaster readiness are better at enhancing their financial performance. Some unexpected aspects of the results are also discussed such as the lack of negative impact of COVID-19 outbreak on business continuity practices. © 2023 Kedge Business School.