Exploring trust and information monitoring for information security management

Abstract

We investigated the employee's trust, commitment and compliance in the practice of information monitoring — an important information security management (ISM) issue for healthcare organizations to prevent employee misuse behaviors and safeguard sensitive information (e.g. medical records). Many studies have explored similar issues of information monitoring practice, but unfortunately they mostly overlook the domain attributes of ISM in reality. We studied the theories of privacy, trust, commitment and compliance to formulate a model for explaining the phenomenon observed in real work environment with organizational information monitoring in practice. Our research accomplished an advanced exploration of information monitoring for enhancing organizational ISM practices (ISMP).