Heuristic evaluation checklist for mobile ERP user interfaces

Khalil Omar, Barbara Rapp, J. Gómez
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引用次数: 8

Abstract

The emergence of full-screen mobile phones and tablet PCs has motivated ERP vendors to adopt a mobile strategy in order to extend their products' features. Several researchers have pointed out that ERP systems' UIs suffer from poor usability, due to their complex, rigid and bloated UIs, since these systems have to process and integrate a large amount of data. Therefore, accessing ERP systems via mobile devices like fullscreen phones or tablet PCs suffers from UIs usability challenges. Currently, mobile ERP is a young topic in research and practice, there are only few academic papers available about mobile ERP. Particularly, there is a knowledge gap in addressing the usability issues when designing the mobile ERP's UIs and determining a suitable usability evaluation method and criteria which are specific to mobile ERP. This paper aims at narrowing that gap by proposing a set of usability heuristics and a UI design checklist dedicated to evaluate mobile ERP's UIs which can be used by mobile ERP developers.
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移动ERP用户界面的启发式评价清单
全面屏手机和平板电脑的出现促使ERP供应商采用移动战略,以扩展其产品的功能。一些研究人员指出,由于ERP系统必须处理和集成大量数据,因此其复杂、僵化和臃肿的用户界面存在可用性差的问题。因此,通过移动设备(如全屏手机或平板电脑)访问ERP系统会遇到ui可用性方面的挑战。目前,移动ERP在研究和实践中都是一个年轻的话题,关于移动ERP的学术论文很少。特别是,在设计移动ERP的用户界面和确定适合移动ERP的可用性评估方法和标准时,在解决可用性问题方面存在知识差距。本文旨在通过提出一套可用性启发式方法和一个UI设计清单来缩小这一差距,该清单专门用于评估移动ERP开发人员可以使用的移动ERP的UI。
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