Determinants of SMEs' Transformation Toward Cloud Services: Perspectives of Economic and Social Rationalities

IF 2.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pacific Asia Journal of the Association for Information Systems Pub Date : 2019-03-18 DOI:10.17705/1pais.11103
Min Li, Yan Yu, Xin Li, J. Zhao, Yongqiang Zhao
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引用次数: 2

Abstract

Cloud services represent a new paradigm that changes how organizations obtain advanced information technology capability. Cloud services have especially important implications for small and medium enterprises (SMEs). However, not all SMEs choose to transform toward cloud-based solutions. Accounting for both technical-economic rationality and trust-based rationality, we explore the determinants of cloud service transformation in the SME context. We conduct a survey involving 107 SMEs operating in China to examine the research model. The findings illustrate that 1) both trust and benefit have significant influences on SMEs’ transformation toward cloud services; 2) information security and social influence have positive influences, whereas vendor scarcity has a negative influence on SMEs’ trust in cloud services; and 3) uncertainty of service demands and information asymmetry between service clients and vendors significantly affect SMEs’ perception of cloud service benefits. The theoretical and practical implications and limitations are discussed.
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中小企业向云服务转型的决定因素:经济和社会理性的视角
云服务代表了一种新的范式,它改变了组织获取先进信息技术能力的方式。云服务对中小型企业(SMEs)有着特别重要的影响。然而,并不是所有的中小企业都选择向基于云的解决方案转型。考虑到技术经济理性和基于信任的理性,我们探讨了中小企业背景下云服务转型的决定因素。我们对107家在中国经营的中小企业进行了调查,以检验研究模型。研究结果表明:1)信任和利益对中小企业向云服务转型均有显著影响;2)信息安全和社会影响对中小企业云服务信任有正向影响,供应商稀缺性对中小企业云服务信任有负向影响;3)服务需求的不确定性和服务客户与供应商之间的信息不对称显著影响中小企业对云服务收益的感知。讨论了理论和实践意义及局限性。
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33.30%
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