Improving the QoE of Citrix Thin Client Users

Abstract

During the last years so-called ``Thin Client'' architectures have become very popular. Thin Clients are simple end user devices, which are provided with content and services by powerful servers. Originally this concept was developed for Local Area Networks (LANs), which provide a high Quality of Service. If they are used in Wide Area Networks (WANs) they need to be adjusted accordingly in order to guarantee a good Quality of Experience (QoE). In this paper we investigate possibilities for configuring Citrix based Thin Client architectures to improve the QoE in WAN environments. We consider the benefits on the QoE as well as the costs on network layer.