Development of a Methodology for the Design and Management of Academic Strategy – A Holist Approach using Multi-criteria Analysis Techniques

Abstract

Aim of the current research paper is to propose an innovative solution for the problematic of the holistic management of an academic strategy. The systematic bibliographic surveys conducted showed that the combination of BSC method together with a multitude of MCDA techniques constitute the most important tools for this issue. Thus, we propose a holistic process-based methodology for the management of an academic strategy which spans from its design and oversight, to interpretation issues of the academic classification of departments of Universities or between Universities where assembly bodies (Quality Assurance Unit, HAHE) are active. We claim that our methodology is of particular importance and that its use will highlight the operational quality of well organised Universities.