The Impact of Talent Management on Competitive Advantage in Commercial Banks in Jordan from the Point of View of Banks’ Employees

Heba Ismaeel Al Nsour , Bandar Kareem Abu Tayeh
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引用次数: 9

Abstract

This study aimed at examining the effect of talent management on competitive advantage in commercial banks in Jordan. A questionnaire was developed to collect primary data from study sample consisted of (208) employees in the researched banks. The results revealed a moderate practice level of talent management in the form of recruiting, developing, retaining, and deploying talent, and a high level of competitive advantage achievement in the form of quality, flexibility, differentiation, and cost. Besides, the results showed a positive significant effect of talent management on competitive advantage, and the study recommended decision makers in commercial banks in Jordan to consider the role of talent management in enhancing competitive advantage by focusing on developing, deploying, retaining, and recruiting talents.

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人才管理对约旦商业银行竞争优势的影响——以银行员工为视角
本研究旨在探讨人才管理对约旦商业银行竞争优势的影响。本研究以研究样本(208名)为研究对象,编制问卷收集原始资料。结果表明,企业在人才招聘、人才开发、人才保留和人才部署等方面的人才管理实践水平适中,在质量、灵活性、差异化和成本等方面具有较高的竞争优势。此外,研究结果显示,人才管理对竞争优势有显著的正向影响,建议约旦商业银行决策者考虑人才管理在提升竞争优势中的作用,重点关注人才的开发、部署、保留和招聘。
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