The Effect of Personal Selling and Fairness of Price Using Brand Image as an Intervening Variable on Students' Decision to Choose School at Smkti Bali Global Denpasar

IF 0.6 Q3 SOCIAL SCIENCES, INTERDISCIPLINARY Pertanika Journal of Social Science and Humanities Pub Date : 2023-08-30 DOI:10.18535/sshj.v7i08.811
Luh Putu Ayu Desiani, Anak Agung Putu Agung, Ni Putu Cempaka Dharmadewi Atmaja
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Abstract

The purpose this research for understanding the impact of personal selling and fairness of price on the decision to choose a school with a brand image as a mediating variable at SMKTI Bali Global Denpasar. Quantitative research using pre-existing measurement scales related to personal selling, fairness of price, brand image and the decision to choose a school. The sample consist of 119 parents of SMKTI Bali Global Denpasar students, with an analysis tool utilizing the SEM PLS model. The reasearch finds a direct impact of personal selling on the decision to choose school, fairness of price on the decision to choose school, brand image on the decision to choose school shows significant positive result. The impact of personal selling on brand image, the impact of fairness of price on brand image show positive and significant results. Brand image is able to mediate the indirect effect of personal selling on the decision to choose a school. Brand image is able to mediate the indirect effect of fairness of price on the decision to choose a school. Implication this research in order to schools are expected to adopt an integrated marketing approach that involves various aspects, such as fairness of price, personal selling, and brand image. By developing a comprehensive and coordinated marketing strategy, schools can achieve greater efficiency in attracting prospective students and parents. It is important for schools to provide appropriate training and development for their sales team. This will help them become more effective communicators and be able to convey information clearly and convincingly to prospective students and parents. A well-trained sales team will increase the effectiveness of personal selling and contribute to improving the decision to choose a school. The research offers new insights, fills the study gap on the effect of brand image mediating personal selling on the decision to choose a school.
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以品牌形象为中介变量的个人推销和价格公平对Smkti Bali全球Denpasar学生择校决策的影响
本研究的目的是了解个人销售和价格公平对选择具有品牌形象的学校的决定的影响,作为SMKTI巴厘岛全球登巴萨的中介变量。使用已有的测量量表进行定量研究,涉及个人销售、价格公平、品牌形象和选择学校的决定。样本由SMKTI巴厘岛全球登巴萨学生的119名家长组成,使用SEM PLS模型的分析工具。研究发现,个人销售对择校决策的直接影响、价格的公平性对择校决策的直接影响、品牌形象对择校决策的直接影响均呈现显著的正向效果。个人销售对品牌形象的影响、价格公平对品牌形象的影响均呈现正向显著的结果。品牌形象能够中介个人推销对择校决策的间接影响。品牌形象能够中介价格公平对择校决策的间接影响。本研究的含义是为了学校期望采取整合营销的方法,包括多方面,如价格的公平性,个人销售,和品牌形象。通过制定全面和协调的营销策略,学校可以更有效地吸引潜在的学生和家长。学校为他们的销售团队提供适当的培训和发展是很重要的。这将帮助他们成为更有效的沟通者,能够向未来的学生和家长清楚而有说服力地传达信息。一个训练有素的销售团队将提高个人销售的有效性,并有助于提高选择学校的决定。本研究提供了新的见解,填补了品牌形象中介个人销售对择校决策影响的研究空白。
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来源期刊
Pertanika Journal of Social Science and Humanities
Pertanika Journal of Social Science and Humanities SOCIAL SCIENCES, INTERDISCIPLINARY-
CiteScore
1.20
自引率
0.00%
发文量
97
期刊介绍: Pertanika Journal of Social Sciences & Humanities aims to develop as a pioneer journal for the social sciences with a focus on emerging issues pertaining to the social and behavioural sciences as well as the humanities. Areas relevant to the scope of the journal include Social Sciences - Accounting, anthropology, Archaeology and history, Architecture and habitat, Consumer and family economics, Economics, Education, Finance, Geography, Law, Management studies, Media and communication studies, Political sciences and public policy, Population studies, Psychology, Sociology, Technology management, Tourism; Humanities - Arts and culture, Dance, Historical and civilisation studies, Language and Linguistics, Literature, Music, Philosophy, Religious studies, Sports.
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