Information needs of users

Xu Jiao-yang
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引用次数: 1

Abstract

User's information needs are subjective and awareness of the existence of an objective,and understanding of state and expression.The information needs of users depend on user's cognitive expressing abilities,the trust of user on the service system,and the ways,means and the environment in which users express their demands.User's information needs and receiving can be divided into three elements: pragmatic subject i.e.user and service personnel,context,and speaking entity used by pragmatic subject.
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用户的信息需求
用户的信息需求是主观和客观存在的意识,以及理解状态和表达。用户的信息需求取决于用户的认知表达能力,取决于用户对服务系统的信任程度,取决于用户表达需求的方式、手段和环境。用户的信息需求和接收可以分为三个要素:语用主体(即用户和服务人员)、语境和语用主体使用的说话实体。
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