CommunityClick: Towards Improving Inclusivity in Town Halls

Abstract

Despite the lack of inclusive participation from attendees and civic organizers struggle to capture their feedback in reports, local governments continue to depend on traditional methods such as town halls for community consultation. We present CommunityClick, a community-sourcing system that uses modified iClickers to enable silent attendees' to provide real-time feedback and records meeting audio to capture vocal attendees' feedback. These feedbacks are combined to generate an augmented meeting transcript and feedback-weighted summary, incorporated into an interactive tool for organizers to author reports. Our field deployment at a town hall and interviews with 8 organizers demonstrate CommunityClick's utility in improving inclusivity and authoring more comprehensive reports.